Terms of use

Cord is a community operating system: a place where leaders run their communities (gatherings, members, signals, notes) and where members have a private space to think out loud with an AI assistant that's grounded in their community's context.

Cord is currently in beta. That means we ship fast, occasionally break things, and rely on you telling us when something feels off. We aim for production-grade reliability but can't promise zero downtime.

• You agree to provide accurate information at sign-up and to keep your contact details current.
• You're responsible for what happens under your account. Don't share your login.
• You must be at least 16 years old to use Cord.

You agree not to:

• Use Cord to harass, threaten, or discriminate against another member.
• Upload or share content you don't have the right to share.
• Try to break, probe, or reverse-engineer Cord's systems, except for security research you've coordinated with us first.
• Build a competing AI model by scraping Cord's outputs.
• Use Cord to send unsolicited mass messages (spam) inside or outside the platform.

We may suspend or remove access to any account that violates these rules. We'll tell you why if we do.

The things you write — your conversations with Cord, your notes, your messages — are yours. We hold them on your behalf, we don't claim ownership, and we don't use them to train AI models. You can take them with you or delete them at any time.

You do grant us the limited right to store, transmit, and process your content as needed to provide the service — for example, sending your Ask Cord message to Anthropic to generate a reply.

Paid plans are billed through Stripe. By starting a subscription you authorize Cord to charge the listed price to your payment method on a recurring basis until you cancel.

• You can cancel any time from your billing settings. Cancellation takes effect at the end of the current billing period.
• We don't offer prorated refunds for partial periods, but if something has gone sideways, email us and we'll make it right.
• Prices may change with at least 30 days' notice for existing subscribers.

• Features may change, get renamed, or be removed.
• Cord's AI responses are generated and can be wrong. Treat them as starting points, not final advice — especially for legal, financial, or medical matters.
• We may need to migrate or restore data in rare cases. We'll always tell you when we do.

You can stop using Cord and delete your account at any time, no paperwork required. We may end or suspend your access if you materially violate these terms; if we do, we'll tell you what went wrong and (where possible) give you a chance to fix it.

Cord is provided "as is." We do our best to keep it reliable, but to the maximum extent permitted by law, Cord AI is not liable for indirect or consequential damages arising from your use of the service. Our total liability in any given 12-month period is capped at the amount you paid us during that period.

These terms are governed by the laws of the State of Georgia, USA. Any dispute we can't resolve over email will be settled in the courts of Fulton County, Georgia.

If we change anything material, we'll email everyone with an account at least 14 days before the change takes effect. Continued use of Cord after that means you accept the updated terms.